Privacy Policy for IIoTSys

At IIoTSys, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (www.iiotsys.com), make a purchase, or interact with our services related to industrial smart IoT products. By using our website or services, you consent to the practices described in this policy. Please read it carefully.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

• Contact Information: Name, email address, phone number, and shipping/billing address provided when you create an account, place an order, or contact us.
• Payment Information: Credit/debit card details, PayPal account information, or other payment method details processed through secure third-party payment processors.
• Account Information: Username, password, and order history associated with your IIoTSys account.
• Communication Data: Information you provide when Civilian when contacting customer support or submitting inquiries.

1.2 Non-Personal Information

• Browsing Data: IP address, browser type, device information, and website usage data collected via cookies, web beacons, or similar technologies.
• Analytics Data: Aggregated data about website traffic, user behavior, and preferences to improve our services.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders, including shipping and payment processing.
• Provide customer support and respond to inquiries.
• Manage and maintain your account.
• Send promotional emails, newsletters, or marketing communications (with your consent, where required by law).
• Improve our website, products, and services through analytics and feedback.
• Detect and prevent fraud or unauthorized activities.
• Comply with legal obligations or enforce our policies.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors (e.g., payment processors, shipping companies) who assist with our business operations, under strict confidentiality agreements.
• Legal Requirements: If required by law, regulation, or legal process (e.g., court order or subpoena).
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.
• Aggregated Data: Non-personally identifiable data may be shared for analytics or marketing purposes.

4. Cookies and Tracking Technologies

• We use cookies, web beacons, and similar technologies to enhance your experience, analyze website performance, and deliver personalized content.
• You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

5. Data Security

• We implement industry-standard security measures, such as encryption and secure servers, to protect your personal information.
• Despite our efforts, no online transmission or storage is completely secure. We strive to protect your data but cannot guarantee absolute security.

6. Data Retention

• We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
• Account information and order history may be retained for as long as your account is active or as needed for customer support, legal, or accounting purposes.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal data.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal or contractual obligations.
• Opt-Out: Unsubscribe from marketing communications via the unsubscribe link in our emails or by contacting us.
• Restriction: Request restriction of certain data processing activities.
• To exercise these rights, contact us at [email protected]. We will respond within the timeframes required by applicable law.

8. International Data Transfers

• IIoTSys operates in the United States, and your information may be transferred to and stored in the U.S. or other countries where our service providers operate.
• We ensure appropriate safeguards, such as standard contractual clauses, are in place for international data transfers to comply with applicable privacy laws.

9. Third-Party Links

• Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review the privacy policies of those third parties before providing your information.

10. Children’s Privacy

• Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

11. Changes to This Privacy Policy

• We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.
• Your continued use of our website or services after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

• Email: [email protected]
• Website: www.iiotsys.com/contact

13. Governing Law

• This Privacy Policy is governed by the laws of the State of Delaware, USA, without regard to its conflict of law principles.

Thank you for trusting IIoTSys with your personal information. We are dedicated to protecting your privacy and providing a secure shopping experience.