Welcome to IIoTSys, an online shop specializing in industrial smart IoT products. By accessing or using our website (www.iiotsys.com), making a purchase, or engaging with our services, you agree to be bound by the following Terms and Conditions (“Terms”). Please read them carefully. If you do not agree with these Terms, you should not use our website or services.

1. General

• Acceptance of Terms: These Terms govern your use of the IIoTSys website, products, and services. By accessing or purchasing from our website, you agree to comply with these Terms and any applicable laws.
• Updates to Terms: IIoTSys reserves the right to modify these Terms at any time. Updates will be posted on our website, and continued use of our services after changes constitutes acceptance of the revised Terms.
• Eligibility: You must be at least 18 years old or have the legal capacity to enter into contracts to use our website or make purchases.

2. Use of the Website

• Permitted Use: The IIoTSys website is intended for personal or business use to browse, purchase, or learn about industrial IoT products. You may not use the website for any unlawful or unauthorized purpose, including but not limited to hacking, data scraping, or distributing malicious software.
• Account Responsibility: To make purchases, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately at [email protected] if you suspect unauthorized use of your account.
• Content Accuracy: While we strive to ensure all product descriptions, specifications, and pricing are accurate, we do not guarantee the accuracy or completeness of information on the website. We reserve the right to correct errors or cancel orders affected by such errors.

3. Orders and Payments

• Order Acceptance: All orders are subject to acceptance by IIoTSys. We reserve the right to refuse or cancel an order for any reason, including pricing errors, stock unavailability, or suspected fraudulent activity.
• Pricing: Prices are listed in USD unless otherwise specified and exclude shipping costs, taxes, or duties, which will be calculated at checkout. Prices are subject to change without notice.
• Payment: We accept payments via major credit/debit cards, PayPal, and other methods specified at checkout. Payment must be completed in full before an order is processed. You represent that you are authorized to use the payment method provided.
• Order Cancellations: You may cancel an order before it ships by contacting [email protected]. If the order has already shipped, it is subject to our Refund and Returns Policy.

4. Shipping and Delivery

• Shipping: We ship to addresses specified at checkout, subject to our shipping policies. Shipping costs and estimated delivery times are provided at checkout but may vary due to factors beyond our control (e.g., customs delays or carrier issues).
• Risk of Loss: Ownership and risk of loss transfer to you upon delivery of the product to the shipping carrier.
• International Orders: For international shipments, you are responsible for all customs duties, taxes, and fees imposed by your country. Delays due to customs processing are beyond our control.

5. Returns and Refunds

• Our Refund and Returns Policy, available at www.iiotsys.com/refund_returns, governs all returns, refunds, and exchanges. Please review it for details on eligibility, processes, and timelines for returning products within 30 days for quality issues.

6. Product Warranties

• Some products may come with a manufacturer’s warranty, as specified in the product documentation. Warranty claims should be directed to [email protected]. IIoTSys is not responsible for warranties provided by third-party manufacturers unless explicitly stated.

7. Intellectual Property

• Ownership: All content on the IIoTSys website, including text, images, logos, and software, is the property of IIoTSys or its licensors and is protected by copyright, trademark, and other intellectual property laws.
• Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal or business purposes. You may not copy, modify, distribute, or reproduce any content without prior written permission from IIoTSys.

8. Limitation of Liability

• As-Is Basis: Products and services are provided “as is” without warranties of any kind, except as provided in our Refund and Returns Policy or applicable manufacturer warranties.
• Liability Cap: To the fullest extent permitted by law, IIoTSys’s liability for any claim arising from your use of our website, products, or services is limited to the amount paid for the product or service in question.
• No Consequential Damages: IIoTSys is not liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities, arising from the use of our products or services.

9. Indemnification

• You agree to indemnify and hold IIoTSys, its affiliates, and employees harmless from any claims, losses, or damages arising from your violation of these Terms, misuse of our website or products, or infringement of third-party rights.

10. Privacy

• Our Privacy Policy, available at www.iiotsys.com/privacy, governs the collection, use, and protection of your personal information. By using our website, you consent to the practices described in the Privacy Policy.

11. Termination

• IIoTSys reserves the right to suspend or terminate your access to the website or services at any time, without notice, for conduct that violates these Terms or is harmful to other users or our business interests.

12. Governing Law and Dispute Resolution

• Governing Law: These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict of law principles.
• Disputes: Any disputes arising from these Terms or your use of our website or products will be resolved through binding arbitration in Delaware, USA, in accordance with the rules of the American Arbitration Association. You waive any right to participate in class action lawsuits.

13. Force Majeure

• IIoTSys is not liable for delays or failures to perform due to events beyond our reasonable control, including natural disasters, strikes, or governmental actions.

14. Contact Information

For questions, concerns, or support regarding these Terms or our services, please contact us:

• Email: [email protected]
• Website: www.iiotsys.com/contact

15. Miscellaneous

• Entire Agreement: These Terms, along with our Refund and Returns Policy and Privacy Policy, constitute the entire agreement between you and IIoTSys regarding your use of our website and services.
• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.
• No Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

Thank you for choosing IIoTSys. We are committed to providing high-quality industrial IoT solutions and exceptional customer service.